In The Workshop with Charles Neil

CaptFerd

Dont mean to complain but seems to happen to me alot with the Eagle brand router bits. Sad

After finding the 1/4" beading bit I need was out of stock I randomly selected other bits and saw that your web site is plagued with Sold Out - Expected in stock (w/date weeks down the road). Someone fall asleep on the job?

Dave@eagle · Novice Joined: 12 Oct 2009 Posts: 2 Location: Ohio

CaptFerd,
I noticed your post so I though I would chime in, looking at the beading bits I have to agree there are a few of them out of stock. Our purchasing agent has been informed of the issue so thank you for bringing it to our attention. I don't think she has fallen asleep, but I will keep a closer eye on her Rolling Eyes

. I can say that after looking into this pretty deeply myself that 9 out of 10 of our router bits are available and in stock right now. We carry around 2000 different router bits and router bit sets between our Eagle America and Price Cutter brands and having around 90% available is not to bad. I certainly hope that this addresses your point, and we will continue to do our best to have what you need to complete your woodworking project.

Dave

cypresswoodworker · Master Joined: 30 Jan 2009 Posts: 144 Location: Louisiana

Now thats service...When the owner of Eagle reply's to us lowley woodworkers. Hope you the best with your search capt.
_________________
If at first you don't succeed..Go buy another tool

Dave@eagle · Novice Joined: 12 Oct 2009 Posts: 2 Location: Ohio

Allow me to clairify, I am not the owner I am the Customer Service Manager.

FYI,
CaptFerd we have recieved the majority of the beading bits we were out of stock on and they are available.

CaptFerd · Posted: Thu Oct 15, 2009 5:00 pm Post subject:

Thanks for your response. Now thats one pretty website. Now everyone can come slam me for not bein patient.

CharlesNeil · Posted: Fri Oct 16, 2009 9:02 am Post subject:

Im not going to slam ya capt, i get a little impatient as well from time to time....but it never seems to pay off....you would think i would learn....i dont know if i get impatient or overwhelmed...but in either case , i try to calm down and let it take its course, in woodworking , being impatient usually winds up getting you injured, or not getting the result you had hoped for.....now calm the H**l down capt Smile